Our silver and 18-carat gold-plated jewelry ships within 2-3 business days. Solid 18-carat gold jewelry is made to order and ships in 6-8 weeks.

We want to be transparent with you: customs duties and fees can vary by country and may impact the delivery time of your order. Any extra costs that may arise will be your responsibility.

Once your order is shipped, we will send you a confirmation email with your tracking number, making it easy to follow your delivery. For the latest updates, simply refer to the tracking number in your shipping confirmation email.

We offer free shipping in Belgium and The Netherlands on all orders over €100. For our solid 18-carat gold collection, there’s an extra charge for insured shipping: €15 for Belgium and €18 for the Netherlands.

All returns and extra shipments are on you. For these, the fee is €12 for Belgium and €15 for the Netherlands.

The price for international shipping ranges from €15 to €60, depending on where it's going. To see the exact price, just select your country at checkout and we’ll automatically calculate the shipping fee for you.

Here’s a list of the countries we ship to. If yours isn’t listed and you want to place an order, just shoot us an email! 

Austria, Belgium, Canada, Denmark, Estonia, Finland, France, Germany, Greece, Ireland, Italy, Japan, Luxembourg, The Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, and Sweden.

We can’t be held responsible for any damage or loss during shipping, but we’ll do everything we can to track it down. Please get in touch as soon as you can so we can look into it together.

If for any reason you’re not completely happy, we offer a 15-day return policy. Simply contact us by email before sending your item(s) back.

If you’d like to return or exchange an item, we kindly ask that you cover the shipping costs. Please note that customs duties and fees may apply, and any additional costs incurred will be your responsibility. Alternatively, you're welcome to drop off your return or exchange at our stores in Antwerp or Ghent.

Please make sure the item(s) are unworn, undamaged, and in their original packaging. We’ll refund your online return to your original payment method or provide store credit. Unfortunately, this does not apply to jewelry purchased on sale, which cannot be returned or exchanged.

Items can be returned to the following address:

Studio Collect
Godtsstraat 19
2140 Borgerhout
Belgium

Items purchased in our Antwerp or Ghent store can be returned or exchanged in-store within 15 days.

Please make sure the item(s) are unworn, undamaged, and in their original packaging. Refunds will be given as store credit. Unfortunately, this does not apply to jewelry purchased on sale, which cannot be returned or exchanged.

If you can’t make it to our store and want to arrange an exchange or return, just email us and we will help you out.

Silver loves to be worn, but since it naturally reacts with air, light, water, chemicals, and skin, we store our jewelry airtight at home, keep it out of pilates class, and far from our beloved (but humid) bathroom. To prevent tarnish, we clean our silver jewelry regularly with a soft cloth, silver dip, or mild detergent to restore its shine.

Gold-plated jewelry needs the same gentle care as sterling silver. To keep it looking its best, we make sure to wear it after our morning skincare routine and never during heavy-duty tasks—this helps protect the gold layer from scratches and prevents chemicals from damaging the finish.

Over time, the gold finish will naturally wear off, revealing the sterling silver base underneath. We offer a gold-plating service to bring your jewelry back to life.

If you prefer to wear your jewelry 24/7, we suggest opting for solid 18-carat gold jewelry for longer-lasting durability.

Golden jewelry is made to be loved and worn—every single day. And when it comes to engagement and wedding rings with precious gemstones, we know they’re more than just jewelry; they’re part of you.

For best care, we take our golden jewelry off during heavy-duty tasks like gardening, cleaning, or lifting weights (even if it’s hard to part with them). Gemstones, though durable, can still chip or loosen from their settings, especially when bumped or scratched. Regular check-ups in our store can ensure gemstones stay securely in place. 

When it’s time for a deep clean, we recommend warm soapy water, a soft toothbrush for those hard-to-reach spots, and a gentle polish with a soft cloth. 

At Studio Collect, we choose to work primarily with natural diamonds. These gems have taken billions of years to form deep within the earth, carrying with them a rare beauty and timeless story. Their natural origin gives each diamond its own unique character, making every jewel truly one of a kind.

Diamonds are valued through the 4 C’s:

• Cut – the precision of the shape, which determines how brilliantly the diamond reflects light.
• Color – ranging from perfectly colorless to warmer tones.
• Clarity – the degree to which a stone is free from natural inclusions.
• Carat – the weight of the diamond, often influencing its size and presence.

While we love working with natural stones, we also understand that every client has their own priorities. That’s why, on request, we can also set lab-grown diamonds. These are physically and optically identical to natural diamonds but are created in a laboratory. They offer a more affordable and often more sustainable alternative, without compromising on brilliance or durability.

Whether you choose natural or lab-grown, our aim remains the same: to create jewelry that reflects authenticity, craftsmanship, and your personal story.

Wat zijn de 4 C’s van diamanten, en bieden jullie ook lab-grown diamanten aan?

Bij Studio Collect werken we voornamelijk met natuurlijke diamanten. Deze edelstenen hebben miljarden jaren nodig gehad om diep in de aarde te ontstaan en dragen daardoor een zeldzame schoonheid en een tijdloos verhaal met zich mee. Hun natuurlijke oorsprong geeft elke diamant een uniek karakter, waardoor elk juweel werkelijk één van een soort is.

Diamanten worden beoordeeld volgens de 4 C’s:

• Cut (slijpvorm) – de precisie van de vorm, die bepaalt hoe schitterend de diamant het licht weerkaatst.
• Color (kleur) – variërend van volledig kleurloos tot warmere tinten.
• Clarity (zuiverheid) – de mate waarin een steen vrij is van natuurlijke insluitsels.
• Carat (karaatgewicht) – het gewicht van de diamant, dat vaak de grootte en uitstraling beïnvloedt.

Voor elk juweel met een diamant van 1 karaat of meer voorzien we een gemmologisch certificaat, zodat je volledige transparantie hebt over de kwaliteit en kenmerken van de steen.

Hoewel we graag met natuurlijke stenen werken, begrijpen we dat elke klant zijn eigen prioriteiten heeft. Daarom kunnen we op verzoek ook lab-grown diamanten gebruiken. Deze zijn fysiek en optisch identiek aan natuurlijke diamanten, maar worden in een laboratorium gecreëerd. Ze vormen een betaalbaarder en vaak duurzamer alternatief, zonder in te boeten op schittering of duurzaamheid.

Of je nu kiest voor natuurlijk of lab-grown, ons doel blijft hetzelfde: juwelen creëren die authenticiteit, vakmanschap en jouw persoonlijke verhaal weerspiegelen.

Quelles sont les 4 C des diamants, et proposez-vous également des diamants de laboratoire ?

Chez Studio Collect, nous travaillons principalement avec des diamants naturels. Ces pierres précieuses se sont formées au cours de milliards d’années au plus profond de la terre et portent en elles une beauté rare et une histoire intemporelle. Leur origine naturelle confère à chaque diamant un caractère unique, faisant de chaque bijou une pièce véritablement exceptionnelle.

Les diamants sont évalués selon les 4 C :

• Cut (taille) – la précision de la forme, qui détermine la brillance et la manière dont le diamant reflète la lumière.
• Color (couleur) – allant du parfaitement incolore à des tonalités plus chaudes.
• Clarity (pureté) – le degré selon lequel la pierre est exempte d’inclusions naturelles.
• Carat (poids en carats) – le poids du diamant, qui influence souvent sa taille et sa présence.

Pour chaque bijou serti d’un diamant de 1 carat ou plus, nous fournissons un certificat gemmologique, garantissant une transparence totale quant à la qualité et aux caractéristiques de la pierre.

Même si nous aimons travailler avec des pierres naturelles, nous comprenons que chaque client a ses propres priorités. C’est pourquoi, sur demande, nous pouvons également utiliser des diamants de laboratoire. Ils sont physiquement et optiquement identiques aux diamants naturels, mais créés en laboratoire. Ils offrent une alternative plus abordable et souvent plus durable, sans compromis sur la brillance ni la solidité.

Que vous choisissiez un diamant naturel ou de laboratoire, notre objectif reste le même : créer des bijoux qui reflètent l’authenticité, le savoir-faire et votre histoire personnelle.

Yes! You can buy gift vouchers directly on our website. We offer fixed-value vouchers, and once you purchase one, you'll receive a digital version via email. Each voucher comes with a unique code that you can use at checkout to automatically apply the amount to your order.

If there’s any balance left on your gift voucher, it’ll stay available and you can use it for your next purchase.

Our gift vouchers don't expire and can be used on our entire range—including bespoke pieces, sale items, and all our services. Just keep in mind that they can’t be returned, canceled, or exchanged for cash or any other form of payment.

Yes, you can! Just show us the email with your digital voucher, and we’ll take care of the rest.

Yes, you can! When you buy a gift voucher in our store, you'll get a beautifully wrapped paper voucher with a unique code.

You can choose the value of the voucher yourself, as there are no fixed amounts. To use it online, just enter the code at checkout, and the amount will be automatically deducted.

If the item you’re buying costs less than the voucher’s value, the remaining balance will be available for your next purchase with the same code. If you’re shopping in-store, just hand over the voucher, and we’ll take care of the rest.